By: Melissa Ratliff
The video call was via Google Hangouts. It started at 9:30 EST on Thursday morning. The discussion centered on developing an incentive plan coupled with a set price list to increase sales for their entry into the market. While serious and intense at moments, it was never ugly. To try and diffuse a perceived tension, while they offered strategy and advice, a colleague wrote them a note, invisible to the clients on the other side of the world. It simply said, “Smile”. There were 6 participants – 5 guys and 1 girl. Any guesses as to who was told to smile?